Help
Support
Questions, account issues, or feedback about NeopolisNews — we usually reply within 24 hours.
support@neopolis.news+91 89789 49484Neopolis District, Hyderabad, Telangana, IndiaReplies within 24 hours, every day
Delete your account
You have the right to delete your NeopolisNews account and all associated personal data at any time.
- Email support@neopolis.news with the subject Delete my account.
- Include the mobile number or email address linked to your account so we can identify it.
- We will delete your account and personal data within 30 days and send a confirmation email.
Business listings and public reviews associated with your account will also be removed. Property enquiry records may be retained for up to 12 months for legal compliance.
Frequently Asked Questions
How do I create an account or sign in?+
Tap Sign In from the menu and choose Google, email/password, or a one-time code sent to your email or phone — whichever's easiest.
How do I post a classified, list a property, or register a business?+
Sign in, then use Post from your dashboard (individual or business). To add a business that isn't listed yet, use Register a Business.
I run a business already listed on NeopolisNews — how do I claim it?+
Open the business's page and look for the Claim this business button — you'll verify your ownership and get access to its dashboard, enquiries, and analytics.
How do notifications and the daily digest work?+
Push notifications and the email digest are opt-in, managed from your account settings. Every digest email includes an unsubscribe link that takes effect immediately. On the mobile app you can also turn push notifications off entirely from your device Settings → NeopolisNews → Notifications.
Something in an article, cartoon, or business listing looks wrong — how do I report it?+
Email us at support@neopolis.news with a link to the page and what looks off — we review and correct these quickly. Verified business owners can also correct their own listing at /my-business.
The weather or traffic data looks wrong.+
Weather is sourced from Open-Meteo and air quality from WAQI — both use sensor readings near Kokapet. Traffic uses the Google Routes API for a representative route and is cached for 5 minutes. Minor differences from other apps are normal due to different measurement stations and update intervals.
I am a developer — how do I list my project?+
Visit neopolis.news/builder and register for a developer account. After approval you can create project listings, post construction updates, and manage availability.
The app or website isn't working properly — what should I try first?+
Make sure you're on the latest version from your app store, then try a fresh sign-out/sign-in. If that doesn't fix it, email us with your device type and what you were doing when it happened.
Still need help?
Email support@neopolis.news with as much detail as you can — a link to the page, a screenshot, and your device/browser — and we'll get back to you.